Overview
Shandong Sanyang Medical Equipment Co., Ltd. (“Sanyang Medical,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sanyangmedical.com or contact us through our forms, email, WhatsApp, or other commercial channels.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please discontinue use of the Site and do not submit commercial or technical materials through our contact routes.
1. Information We Collect
We may collect the following information when you browse the Site, send an inquiry, request a quotation, or share technical materials with our team:
- Contact Information: name, email address, phone number, company name, job title, and country.
- Project Information: equipment lists, BOQ files, drawings, product specifications, and OEM/ODM references you voluntarily submit.
- Communication Records: emails, WhatsApp messages, and related commercial follow-up notes.
- Usage Data: IP address, browser type, operating system, pages visited, referrer URLs, and time spent on the Site.
2. How We Use Your Information
- Respond to inquiries, prepare quotations, and follow up on product or project discussions.
- Review OEM/ODM requirements, multilingual customization requests, and technical files.
- Send catalogs, certificates, datasheets, and other materials you specifically request.
- Improve the Site, service quality, and buyer support process.
- Meet legal obligations and enforce site terms where necessary.
We do not use your information for automated decision-making that produces legal or similarly significant effects.
3. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to support essential functionality and basic analytics. Cookies are small text files stored by your browser.
- Essential Cookies: used for website functionality, session handling, and security.
- Analytics Cookies: used to understand general browsing behavior and page performance.
You may control cookies through your browser settings. Some site functions may not work as expected if cookies are disabled.
4. Third-Party Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share it only in limited cases required to operate the business responsibly:
- Service Providers: website hosting, analytics, email, or communication service providers acting on our behalf.
- Legal Requirements: where disclosure is required by law or reasonably necessary to protect rights and safety.
- Business Transfers: in connection with mergers, acquisitions, or asset transfers, subject to appropriate notice where required.
5. Data Security and Retention
We use reasonable technical and organizational measures such as controlled access, secure infrastructure, and process discipline to protect your information. However, no transmission or storage method can be guaranteed as absolutely secure.
We retain personal information only for as long as needed to support inquiry handling, quotation history, project follow-up, legal obligations, or legitimate business recordkeeping. When data is no longer necessary, it will be deleted or anonymized where appropriate.
6. Your Rights and Third-Party Links
Depending on your jurisdiction, you may request access, correction, deletion, objection, or portability for personal data we hold about you.
- Access: request a copy of your data.
- Correction: ask us to fix inaccurate or incomplete information.
- Deletion: request deletion subject to legal retention requirements.
- Objection / Restriction: object to certain processing activities where applicable.
- Portability: request a structured copy of data you provided.
Our Site may also contain links to third-party platforms. We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.
7. Contact and Policy Updates
If you have questions, concerns, or data-related requests, please contact Sanyang Medical:
We may update this Privacy Policy from time to time. The revised version becomes effective when posted on this page.
